Forum Discussion

Greg1253's avatar
Greg1253
Tuning in
2 years ago

Hub 3 WiFi opened to public itself

WiFi is open to everyone, no password required. 

This is what I have done :

Pin hole reset for 60 seconds. Factory reset via 192.168.0.1 and no change. After every reset wifi is open to everyone and after every reset takes wifi 40 mins to show up. I can access Internet via Ethernet. On 192.168.0.1 settings everything looks fine. I have changed the channels, name, passwords etc and no change.

I have followed the VM steps "how to"  but nothing helped. 

15 Replies

  • Client62's avatar
    Client62
    Alessandro Volta

    From the Hub 3 menu page : Admin >>> Info
    what is shown for ...

    Hardware version :  
    Software version :

    • Greg1253's avatar
      Greg1253
      Tuning in

      Hi

      first three lines

      DOCSIS 3.0

      Hardware 10

      software 9.1.2208.100

  • Client62's avatar
    Client62
    Alessandro Volta

    What is reported could suggest there is a Wi-Fi AP or Wi-Fi PLA and that is how their kit is staying connected.

  • Client62's avatar
    Client62
    Alessandro Volta

    Our Hub 3 has the same build, the minimum Wi-Fi password length is 8.

    In our situation we could change the Hub 3 SSID and Passwords and our devices would still connect to Wi-Fi because we have two Wi-Fi Access Points that would continue to offer the original SSID and Password as is configured on our laptops and mobiles.

    Got a TP-Link Wi-Fi extender or similar doing the same in your place ?

  • Client62's avatar
    Client62
    Alessandro Volta

    It would be very interesting to see screen shots of a device connecting to the Hub 3 Wi-Fi without a password.

    Especially keen to see the security warning messages that result from a mobile or laptop.

    • Greg1253's avatar
      Greg1253
      Tuning in

      The only warning is that it is not recommend because it's not safe 

  • Adduxi's avatar
    Adduxi
    Very Insightful Person

    So as I understand this your Hub takes 40 minutes after the reset to broadcast the WiFi SSID that’s printed on the bottom of the Hub?  This SSID is then joinable without a password or other security? Also you have no other WiFi devices in the house broadcasting?

  • Client62's avatar
    Client62
    Alessandro Volta

    This is how one could configure Open Wi-Fi on the Hub 3.

    On Hub 3 menu page:  Advanced settings >>> Wireless >>> Security

    Set Security to Disabled  ( the Wi-Fi password is removed from view )

    The correct Security setting should be WPA2-PSK for both 2.4 GHz and 5 GHz bands
    with password of at least 8 characters.


    • Greg1253's avatar
      Greg1253
      Tuning in

      The correct Security setting should be WPA2-PSK for both 2.4 GHz and 5 GHz bands
      with password of at least 8 characters.

      This is what I have got on my hub

  • Client62's avatar
    Client62
    Alessandro Volta

    Try Security Disabled - Apply settings

    Then Security WPA2-PSK - Apply settings

    If this does not jog the Hub to re-engage the Wi-Fi encryption and the password,  the Hub will need to be replaced.

    • Greg1253's avatar
      Greg1253
      Tuning in

      I have randomly changed settings from disable to enable etc without change. I decided to do the last factory reset before bin it and when factory reset was done, I pressed "apply settings" several times without changing anything. Every "apply settings" I was waiting around 30 minutes for WiFi. FINALLY my WiFi is encrypted and safe but how long for? 

  • Client62's avatar
    Client62
    Alessandro Volta

    I should request a new Hub as you say for how long, and when might is not work at all.

    Our Hub 3 takes just a few seconds for the screen to refresh after a change to the Security settings and Apply settings. It then takes the Hub 3 about 2 mins to complete the configuration changes to the WI-Fi & it is done and devices are working again.