Forum Discussion

l3linky's avatar
l3linky
Tuning in
14 days ago

Hub 3 - Solid Red Light

As the title explains, my Hub3 router is showing a solid red light. Weirdly, internet is stable.

It's in a well ventilated place and doesn't appear to be hot/warm to the touch. I've tried powering it off/on again (even left it off overnight), full unplug and a factory reset. The solid red light returns.

Please advise.

hub3.0
router
solid red

4 Replies

  • John_GS's avatar
    John_GS
    Icon for Forum Team rankForum Team
    12 days ago

    Hi l3linky

    Thanks for joining us on PM and providing the details so we can book you an engineer for the red light on the router. 

    Please let us know how it goes or if you ever need further help.

  • John_GS's avatar
    John_GS
    Icon for Forum Team rankForum Team
    12 days ago

    Hi l3linky 

    Thanks for posting and welcome to the community. Thanks for flagging the red light. I'll PM you now and get an engineer out.

    Best wishes.

  • Adduxi's avatar
    Adduxi
    Very Insightful Person
    14 days ago

    If the red LED persists after a pinhole reset, the Hub should be swapped out. This red LED is the overheat warning and should be working correctly. If you wait here a couple of days a VM Mod should pick this up and discuss directly with you.