Forum Discussion

alanbeech1's avatar
alanbeech1
Joining in
2 years ago

How do I order WiFi pods?

I have used the WiFi app and tested signal speed in all my rooms. 2 rooms have insufficient signal strength to conduct a speed test and the app doesn’t give me the option to order WiFi pods. It just suggests I move the devices nearer to the router which I can’t

 

  • Ilyas_Y's avatar
    Ilyas_Y
    Forum Team
    2 years ago

    Hey alanbeech1 Thanks for reaching out to us and a warm welcome to the Virgin Media Community forums. 👋🏼

    I'm sorry to hear about the issues with the pod orders you are experiencing.
    I will assist you on this and send a private message for support.

    Kind regards,
    Ilyas.