Forum Discussion

zackland's avatar
zackland
Joining in
2 years ago

Gone Away Form

I have recently signed up to get broadband in a new property. Due to have the delivery this week, although i have now received an email for a 'Gone Away Form' 

How do i get this resolved?

Unable to speak to anyone over the phone from Virgin

  • VM-Jon's avatar
    VM-Jon
    Problem sorter

    Hi zackland 

    Thank you for reaching out to us here, welcome to the community.

    I am sorry to hear that you haven’t received full details of your order, I would like to take a look at this for you and see what I can do to help. In order to do so I will need a little bit more detail so I will send you a private message.

    Thank you

    Jon