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leduy1995's avatar
leduy1995
Joining in
10 months ago

GlobalProtect issue

GlobalProtect dropping connection - Page 3 - Virgin Media Community - 4435930

I'm having the exact problem as described in the above thread. I've been using my home wifi to connect to globalprotect VPN for work for two years with no problem. However, for the last month, my globalprotect connection keeps dropping every 10 minutes. There is no issue when i connect via my phone's hotspot. There seems to be a lot of people having reported this specific issue between Virgin Media and GlobalProtect. Could you please assist?

  • Client62's avatar
    Client62
    Alessandro Volta

    Try with Wi-Fi Auto Channel disabled (both bands) and with VM Wireless Optimization disabled.

    Using a network cable direct to the VM Hub is by far the best option for VPN stability.