Does anyone know how to go about giving positive feedback?
I had spoken to a really helpful adviser earlier today on the phone regarding a change to my contract and expected to get an email after the call as I normally do after live chats to give feedback and I’m worried I’ve missed my chance now!
thanks!
If you've recently changed contract, I would wait until everything is set up and you have recieved a couple of months-worth of bills. You said you spoke with them earlier today, I'd say it's a bit premature to be sending positive feedbacks.
There are many cases where people change contracts, are very happy with the agent they spoke to, but then couple weeks down the line it turns out they've basically been scammed.
