Furzec
7 months agoJoining in
Getting a white wifi pod with 1GB broadband
I’ve had an amazing exchange on X today. Virgin wont send a white plug in pod because you have to be on 500 MB or less and I have 1GB. Unfortunately the location where the pod is needed doesn’t have a table anywhere near so it sits on the carpet. However, if I downgrade the service, then I can get one - go figure?? Virgin would rather take a hit on their bottom line and upset customer satisfaction than show a bit of understanding and send the pod that customer finds most suitable - bizarre!