Forum Discussion

kjhick69's avatar
kjhick69
Joining in
6 months ago

Ethernet not working

The ethernet are not working and we have a hub 3.0 

6 Replies

Replies have been turned off for this discussion
  • Daniel_Et's avatar
    Daniel_Et
    Forum Team (Retired)

    Hi kjhick69, thank you for your post. We're sorry to hear this 😔

    Have you tried following the advice provided by carl_pearce? If so, has it rectified the issue?

    Please pop back to us at your earliest convenience.

    Regards,
    Daniel

      • Steven_L's avatar
        Steven_L
        Icon for Forum Team rankForum Team

        Thanks for coming back to us, kjhick69. Have you tried another cable, as Roger_Gooner suggested? 

        If you have and you're still having the same issues, please let us know, and we can get this looked into further and maybe arrange for a new router to be sent out to you.

        Kind Regards,

        Steven_L

  • Client62's avatar
    Client62
    Alessandro Volta

    The Hub 3 has Green LEDs on each network socket,
    are these lit to show a connection to your devices ?