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wardy74's avatar
wardy74
Joining in
2 years ago

Constantly dropping out.

I have got a hub 3 with 1 pod running at 256.my connection is constantly dropping out on multiple devices. It is so frustrating is there any thing that I can do to to rectify this? 

 

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  • Ashleigh_C's avatar
    Ashleigh_C
    Icon for Forum Team rankForum Team
    2 years ago

    Hi there wardy74 

    Thank you so much for your post and welcome to the community forums, it's great to have you here.

    I am so sorry that you have faced this issue with your service, I have taken a look on our side and I can see that there are a few issues on the Hub specs that will require an engineer to take a look. I'll pop you a private message so we can take a look into arranging this. 

    I will pop you a PM across now, please keep an eye out for the envelope at the top of your screen alerting you to a new message.