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fdj12's avatar
fdj12
On our wavelength
15 days ago
Solved

Connection problem

On tv, on screen stating yr virgin tv box isn’t connected to WiFi network, error cs 9995.  Reconnect but I haven’t disconnected, happed 4 times now!!!!

  • Daniel_Et's avatar
    Daniel_Et
    12 days ago

    Hi fdj12, thank you for your posts. 

    We're sorry to hear about the problem you've been having 😔

    If you could please answer the questions asked by jpeg1, newapollo and japitts, we can then take things from there.

    Please pop back to us at your earliest convenience.

    Regards,
    Daniel

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