Forum Discussion

Joining in

5 months ago

Connection dropping multiple times a day.

I am having major issues with my internet over the past few weeks. My Hub 5 router itself stays on the solid white light, then the cabled and wireless connections all drop off at random times. After ...

Joining in

5 months ago

3.0 Downstream channels

Channel Frequency (Hz) Power (dBmV) SNR (dB) Modulation Channel ID

1	331000000	6.2	39	QAM 256	25
2	139000000	8.3	39	QAM 256	1
3	147000000	8.1	39	QAM 256	2
4	155000000	7.9	39	QAM 256	3
5	171000000	7.5	39	QAM 256	5
6	179000000	7.6	39	QAM 256	6
7	187000000	7.4	39	QAM 256	7
8	195000000	7.3	39	QAM 256	8
9	203000000	7.3	39	QAM 256	9
10	211000000	7.2	39	QAM 256	10
11	219000000	7.2	39	QAM 256	11
12	227000000	7.1	39	QAM 256	12
13	235000000	6.7	39	QAM 256	13
14	243000000	6.6	39	QAM 256	14
15	251000000	6.2	39	QAM 256	15
16	259000000	6.2	39	QAM 256	16
17	267000000	6.5	39	QAM 256	17
18	275000000	6.4	39	QAM 256	18
19	283000000	6.7	39	QAM 256	19
20	291000000	6.6	39	QAM 256	20
21	299000000	6.5	39	QAM 256	21
22	307000000	6.7	39	QAM 256	22
23	315000000	6.3	39	QAM 256	23
24	323000000	6.4	39	QAM 256	24
25	339000000	6	39	QAM 256	26
26	347000000	6.3	39	QAM 256	27
27	355000000	6	39	QAM 256	28
28	363000000	6.2	39	QAM 256	29
29	371000000	6.2	39	QAM 256	30
30	379000000	6.1	39	QAM 256	31
31	387000000	6.4	39	QAM 256	32

3.0 Downstream channels

Channel Locked Status RxMER (dB) Pre RS Errors Post RS Errors

1	Locked	39	28212	67626
2	Locked	39	26246	18365
3	Locked	39	26286	42233
4	Locked	39	36030	46760
5	Locked	39	20544	46836
6	Locked	39	37340	63054
7	Locked	39	21962	35294
8	Locked	39	51177	52740
9	Locked	39	38207	63264
10	Locked	39	27634	54724
11	Locked	39	13859	32862
12	Locked	39	29385	29005
13	Locked	39	31004	40827
14	Locked	39	42026	63381
15	Locked	39	35926	43486
16	Locked	39	18322	45787
17	Locked	39	35832	39685
18	Locked	39	21353	37792
19	Locked	39	4051	28810
20	Locked	39	11488	26338
21	Locked	39	38466	34246
22	Locked	39	8079	18969
23	Locked	39	8507	19711
24	Locked	39	22323	37887
25	Locked	39	11382	17787
26	Locked	39	15655	19425
27	Locked	39	9650	33487
28	Locked	39	5149	14923
29	Locked	39	10626	22015
30	Locked	39	11652	22052
31	Locked	39	11462	23785

Channel Locked Status RxMER (dB) Pre RS Errors Post RS Errors

1	Locked	39	28212	67626
2	Locked	39	26246	18365
3	Locked	39	26286	42233
4	Locked	39	36030	46760
5	Locked	39	20544	46836
6	Locked	39	37340	63054
7	Locked	39	21962	35294
8	Locked	39	51177	52740
9	Locked	39	38207	63264
10	Locked	39	27634	54724
11	Locked	39	13859	32862
12	Locked	39	29385	29005
13	Locked	39	31004	40827
14	Locked	39	42026	63381
15	Locked	39	35926	43486
16	Locked	39	18322	45787
17	Locked	39	35832	39685
18	Locked	39	21353	37792
19	Locked	39	4051	28810
20	Locked	39	11488	26338
21	Locked	39	38466	34246
22	Locked	39	8079	18969
23	Locked	39	8507	19711
24	Locked	39	22323	37887
25	Locked	39	11382	17787
26	Locked	39	15655	19425
27	Locked	39	9650	33487
28	Locked	39	5149	14923
29	Locked	39	10626	22015
30	Locked	39	11652	22052
31	Locked	39	11462	23785

3.0 Upstream channels

Channel Frequency (Hz) Power (dBmV) Symbol Rate (ksps) Modulation Channel ID

0	49600000	50	5120	QAM 64	1
1	43100000	49.8	5120	QAM 64	2
2	36600000	49.8	5120	QAM 64	3
3	30100000	48.5	5120	QAM 64	4
4	23600000	49	5120	QAM 64	5

3.0 Upstream channel

Channel Channel Type T1 Timeouts T2 Timeouts T3 Timeouts T4 Timeouts

0	ATDMA	0	156	161	0
1	ATDMA	0	156	144	0
2	ATDMA	0	156	144	0
3	ATDMA	0	156	157	0
4	ATDMA	0	156	154	0

Forum Team

5 months ago

Thank you for posting this, its very helpful.

Let me send you a DM so we can look into this sasha33 🙂

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