Connect app with hub 4
Help, the connect app still wont work and can never find the Hub 4, no matter what I do. Can't access pods either because of this. The Internet keeps dropping out which is driving me crazy!! I've t...
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Quick update. After numerous calls, tests and 2 priority tickets raised for our issue but never sorted or any followup contact. I have finally had an engineer sent out AGAIN and he changed the Hub AGAIN but instead of hub 4 he gave a hub 5 and low and behind, everything is working perfectly (touch wood) HALLELUJAH!!! For anyone else having issues....good luck, it's a long uphill battle. The fact we have 4 days left on our contract may have helped.....though 8 months of in and out service is not acceptable.
Hi there,
Thank you for keeping us updated with this. We're glad to hear the new hub has resolved the issue.
^Martin
