Forum Discussion

Crondall-5's avatar
Crondall-5
On our wavelength
5 months ago

Connect app cannot find hub

Connect app not working it says cannot find hub, I have deleted app re started and still not work.I have turned hub off and in and called 3 times for help nobody can help, its a waste of time

  • Are you using the connect app for a specific reason, i.e. checking speed for free wi-fi pods.

    It stopped working for me last October.

     

  • Hi there Crondall-5 

    Thank you so much for your post and welcome back to the forums, it's great to have you here. 

    I am so sorry that you have faced this issue with the Connect App, can I ask if this works on another device? 

    What are you trying to use the app to do? If we can provide a work around in the meantime I would be happy to.