Forum Discussion
Call VM and report the fault. Your mobile may well have reverted to using mobile data.
- revrevin6 months agoJoining in
I just got off call with them and nothing really helped, the main virgin customer team thought it was a computer issue despite reassuring it wasn't that as the computer connected to another network fine. Then I was forwarded to a troubleshoot company that charges which I declined because it isn't the computer that's the issue and more of network being the issue. I lost the line with them. So I'm kinda lost even more now
- Daniel_Et6 months agoForum Team
Hi revrevin, thank you for your posts.
We're sorry to hear about the problem you've been having 😔
I can see you've spoken to the team again since your latest post. Are you any further forward with this?
Please pop back to us at your earliest convenience.
Thank you for your support Client62 👍
Regards,
Daniel
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