Can’t access pictures on Facebook, Instagram or WhatsApp

It might be worth running a tracert to cdn node to see if they can get there.

Using chrome on the laptop right click on one of the image placeholders and select "Copy image address." open notepad and paste it in there, you'll see something like this:

https://scontent.fgla3-1.fna.fbcdn.net/v/t1.6435-0/s600x600/214867168_10220414916549710_5066565597755746003_n.jpg?_nc_cat=101&ccb=1-3&_nc_sid=b9115d&_nc_eui2=AeFgKCzY6--Q3aNrdoolWcSXDK3UutKRi3QMrdS60pGLdHAp2xTG_7bDU1ehC3CxGXY&_nc_ohc=iz8CtellRv4AX92OW4g&_nc_ht=scontent.fgla3-1.fna&tp=7&oh=f69b143a1735f084151e0c4fdf133bc5&oe=60E9947A

I've coloured the bit we need for the tracert in green.

Open a command window and type in the command:

tracert -4 scontent.fgla3-1.fna.fbcdn.net

Note: The -4 switch is unnecessary for you, it just forces the tracert to go over IPv4, leaving it in won't hurt though.  You shouldn't see a long trace as CDN nodes are usually placed on the users own ISP network by the various companies.

tracert -4 scontent.fgla3-1.fna.fbcdn.net

Tracing route to scontent.fgla3-1.fna.fbcdn.net [86.189.107.148]
over a maximum of 30 hops:

  1     1 ms     1 ms    <1 ms  BTHUB [192.168.1.254]
  2    10 ms     4 ms     4 ms  172.16.19.151
  3     9 ms     8 ms     8 ms  81.130.106.16
  4     8 ms     9 ms     8 ms  81.130.106.17
  5     8 ms     8 ms     8 ms  86.189.107.148

Give it a try and let us know what you get.

sophist 

I'm on a BT network here, so can you do a tracert for comparison?

Tim