My cable that connects internal wall box and hub 5x is broken, I’ve been told it is coaxial cable by virgin media customer support. I am wondering if that is correct?
Looked on google, coaxial cable looks different to my current one and coaxial is for older virgin routers.
Does anyone know what cable that hub5x use? I am so worried receiving wrong cable after 3-5 working days of waiting.
Not a coaxial cable
Don’t know what virgin insists it is coaxial cable for 5x
It’s a fibre optic cable for the 5X.
https://www.amazon.co.uk/dp/B091G4JHRP
Thank you, 10M cable is currently on promotion, virgin one is too short
Will virgin notice I use my own one ,and then degrade my service?
Why would you pay for cable and install it yourself when VM can do a better job for free.
In this case VM doesn't even know the correct cable type to install in the first place.
