Forum Discussion

Jack121's avatar
Jack121
Joining in
2 years ago

Brown box outside my house is broken

Hi,

  the brown box outside my house is broken.  Cables are exposed, I'm concerned its not safe/secure, please fix it. 

 

 

  • jbrennand's avatar
    jbrennand
    Very Insightful Person

    A VM person should pick this up here in a day or two and sort a fix for you

  • Hi Jack121 👋 Thank you for your post and welcome to the Virgin Media Community 😀

    We're sorry to see what's happened and we understand your concern 😔

    In order to discuss getting this fixed, we'll send you a private message on here. Look out for the envelope in the top right-hand corner.

    If you're on a portable device with a smaller screen, click on the icon in the top right-hand corner and select "messages" from the additional menu options.

    Regards,
    Daniel