rewqyy
8 months agoJoining in
broadband upgraded
I know that I have WiFi dead zones in the house and want to use the Connect app to scan so that I can obtain booster pods to improve coverage.
The app will not recognise the hub 5, indicating "You have no access to home broadband." I've been through the advice on other community posts and uninstalled/reinstalled the app a number of times. I'm not on a VPN and have not installed any anti-virus software on the phone, which is connected to the WiFi. The Hub is in router mode and is working as I would expect. I can manage it through the IP address.
Any advice on how to resolve my problem?