Forum Discussion

Carllamming's avatar
Carllamming
Joining in
2 years ago

Broadband outage all day

My broadband has been out all day (problem with my area).

I've received a text saying all fixed but it hasn't been?!

 

  • jbrennand's avatar
    jbrennand
    Very Insightful Person

    Try the “free & automated” Service Status number - 0800 561 0061 - which usually gives the most up to date info. and tells you of more local issues and fix estimates, down to street cab/ postcode level.

  • Hello Carllamming,

    Thank you very much for joining our Community.
    Can I just apologise for loss of service with your broadband.
    We can run a few tests from here and check on your equipment, Whilst doing this we can see you have arranged for a service technician to attend.

    Would you please let us know how the visit goes.

    Gareth_L