Forum Discussion

smiley1's avatar
smiley1
On our wavelength
8 months ago

Broadband issues today

I have been having issues today with accessing g mail and also all Virgin company websites. I can't even check service status.

When I rang Virgin they weren't aware of any issues, can anyone advise what is going on?

Many thanks

 

 

  • Hi smiley1 

    Thanks for posting and welcome back to the community. Sorry to hear of any issues. On Tuesday there was an issue with AWS hosted sites.

    Is everything sorted for you since? If not, please let us know and provide your Traceroutes so we can assist further.

    • smiley1's avatar
      smiley1
      On our wavelength

      Fine now thanks. I got the answers on this site, Virgin didn't have a clue when I rang them

      • Carley_S's avatar
        Carley_S
        Forum Team

        Glad to hear that you've got the answer on the community forums smiley1 

        Please let us know if you are having any further issues or have any questions at all. We'll be here to help on the community forums if needed :).