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VW-123456's avatar
VW-123456
Joining in
2 years ago
Solved

Broadband cable into house on top of soil needs removing

Hi the wire going into the house is just laying on top of the soil. It also goes through a wall on the edge of the property which is going to be knocked down soon. Can someone arrange to get this wire removed please? Thanks 

  • jbrennand's avatar
    jbrennand
    2 years ago

    Just call it in free on 150 (VM line)  or 0345 454 1111 others (national rate) and they can rrange this.  There will be a £25 charge for a non-fault call out.

    A VM person will help here but it can be several days before they get here,

13 Replies

  • jbrennand's avatar
    jbrennand
    Very Insightful Person
    2 years ago

    Just call it in free on 150 (VM line)  or 0345 454 1111 others (national rate) and they can rrange this.  There will be a £25 charge for a non-fault call out.

    A VM person will help here but it can be several days before they get here,

  • John_GS's avatar
    John_GS
    Icon for Forum Team rankForum Team
    2 years ago

    Hi VW-123456 

    Thanks for posting and welcome to the community.

    I'll send you a PM now to assist further.

  • OriginalEggman's avatar
    OriginalEggman
    Joining in
    2 years ago

    I have a long cable connected to a CATV box on the pavement on my lawn not attached to anything on the other end. I believe the previous owner had Virgin Media. Could someone detach and remove it?