Forum Discussion

DJMoorfield's avatar
DJMoorfield
Joining in
4 months ago

Booster nightmare

My signal is awful in most rooms. I had two boosters and now one has died (no lights etc). I’ve just spent an hour on the app logging into various options. The speed test shows poor. No where is there an option to order pods. It just keeps cycling around the app. The only option I have will be to ring in the day - which is really difficult to do when you’re a teacher! Really dissatisfied with the alleged wifi guarantee. 

  • jpeg1's avatar
    jpeg1
    Alessandro Volta

    The option to order a pod on the app seems to have been removed.

    In cases like this a VM person will usually pick up the thread and offer to help. Hopefully they will. 

  • Hi DJMoorfield 

    Thanks for posting and welcome to the community.

    We're sorry to hear of this and will send you a PM now to assist further.