Got a blink doorbell with sync module and its not connecting to the internet.
Tried turning off 5.0hz, doing a guest network etc.
Is the virgin 3.0 router really that bad.
Is it best just return the doorbell.
If so what video doorbells work with Virgin routers.
The Hub 3 ( with Smart Wi-Fi disabled ) has very compatible Wi-Fi & works well for us on both bands.
https://support.blinkforhome.com/en_GB/wi-fi-or-network-issues/wifi-guide
Thanks.
Is that with the Blink doorbell and sync module?
Reset the devices, follow the installation manual to the letter and post a screen shot of the errors encountered.
Once you select the blink WiFi on phone it goes looking for the blink hub online then stops saying it cannot connect to internet. Although the internet is active.
Hi hornbeam98 👋.
Thanks for reaching out to us, apologies for the issues that you are facing with your Blink. Have you downloaded to the Connect App 👈🏻to ensure that the signal strength from the Hub to the Blink is enough, or that it may need a little boost to increase the speed and the signal strength?
With the VM network, we would advise to run everything under a unfired name rather than splitting the network due to the incorrect devices being connected to each Ghz channel and can hinder its performance as well as cause an imbalance where the bandwidth for both channels and the devices are not sufficient and notice that they may drop off that network inured to gain more bandwidth for other devices, as well as one device may work better on one and another device on another network but you cannot communicate with the device that you need as it is on the wrong Ghz Channel.
With the Hub 3 and Blink modules they do work together with no issues as long as the set up and the device assignment is correct.
Please can you update us on this.
Sabrina
All forms of VPNs including iPhone Apple Relay must be disabled to access devices on the local area network.
