Forum Discussion

zudecke's avatar
zudecke
On our wavelength
12 months ago

Another day, another outage

I honestly can't think of a more frustrating company that I've ever had to deal with. 

How can they be so bad? 

  • jpeg1's avatar
    jpeg1
    Alessandro Volta

    Well you're paying, so it works for them. 🙂 

    • zudecke's avatar
      zudecke
      On our wavelength

      I even wrote to the CEO reason with them. They said "no", but credited me £38.

      Aa if £38 will compensate. 

      Anyone know how I can get out of a contract early without penalty? 

      • Ashleigh_C's avatar
        Ashleigh_C
        Forum Team

        Hi there zudecke 

        Thank you so much for your post and welcome back to the community forums.

        We are so sorry to hear that you have faced an issue with your service and that an outage is currently present. Can I ask if an estimated fix time has been given for the outage? We would be happy to raise a complaint for you in regards to this via a private message if you would like?