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Craig_M86's avatar
Craig_M86
Joining in
4 days ago

All 3 WiFi pods have dropped

Hello

I've got 3 white Wi-Fi pods and a Hub 5. All have been working fine with no issues yet over the last 2 days or so they are now all stuck on the blinking white light. I've re-set all devices and still they don't seem to work.

On the VM Connect app they all show as not connected. Due to this I'm also not able to now view my VM network in the Ring camera app meaning various devices are now offline.

Thanks

Craig

1 Reply

  • Hey Craig_M86, thank you for reaching out and we are so sorry to hear about your pod issues.

    You've mentioned you've reset these but have you done it with these steps?

    Unplug any Ethernet cables attached to the router and wait at least 30 seconds, then plug them back in. Plug the router's power cable back into the outlet. Plug the modem back in and wait until the modem has finished powering on. Wait at least 2 minutes for your Pods' LEDs to stop blinking.

    If not please try that, if you have done this already let us know.