Forum Discussion

ng21's avatar
ng21
Tuning in
2 years ago

2nd day without broadband, TV or phones

This is now 2nd day in West London without Broadband, TV or Phone lines.  Was meant to be fixed yesterday afternoon then by last night, then 12 noon today then 3.15pm today...still nothing! Dont think engineers bothered to do anything yesterday . 2nd time in less than a month clearly didn't fix it properly the first time.

I am meant to be working from home - with no proper updates what are you meant to do?

3 Replies

  • Client62's avatar
    Client62
    Alessandro Volta

    The automated number 0800 561 0061 is the best for progress with faults affecting your street.

  • Hey ng21,

    Welcome back to the community and thanks for taking the time to post here on the forums. I’m sorry to hear of the issues that you’ve had with your services over the last week. 

    How are things looking at the moment for you?

    Kind Regards,

    Steven_L