Forum Discussion

poojani17's avatar
poojani17
Joining in
15 days ago

2.4g wifi keeps dropping off

Hello, I've been having the same issue. Atleast once a week the 2.4 part goes down and then I have to restart the router. Both my 2.4 and 5 ghz has a different name 

3 Replies

  • thomas20189's avatar
    thomas20189
    On our wavelength
    14 days ago

    I am having exactly the same issue (with a hub 5). The problem only started 2 weeks ago. Unfortunately I am only 2 months into a new 24mth contract.

  • HughJarsse's avatar
    HughJarsse
    Knows their stuff
    14 days ago

    Yep, VM is 'aware' and 'supposed' to be looking into it. Happened after a hub update, (as usual!!VM manage to mess up everything!!)

    Weeks later, no replies from mods, and it's all gone quiet over there. (hoping that we'll stop 'pestering' them to fix it (Not even sure they know how to themselves?)