Forum Discussion

bottlemonk's avatar
bottlemonk
Tuning in
8 months ago

1Gig Service Request Pod

Morning all,

I'm currently on the 1gig service and would like to request a Pod for upstairs. I've tried using the VM Connect app on two devices and on both it simply states it cant find my hub. Its done this for the last few weeks.

How do I request a Pod without being able to use the app?

All help much appreciated

 

4 Replies

  • jpeg1's avatar
    jpeg1
    Alessandro Volta

    That's quite normal, the Connect app is defective. If you wait on here a VM person should pick this up and offer to help. 

    • John_GS's avatar
      John_GS
      Icon for Forum Team rankForum Team

      Hi bottlemonk 

      Thanks for posting and welcome back to the community.

      I'll send you a PM now to assist further.