10AM Drop Out

Question

SInce the start of October I have a regular drop out of connectivity around 10-12:00

Doesnt last long, just the router reboots and I need to conenct again, but why is it happening and what can be done to stop?

App doesnt show any outages/issues

NE30 · Answer

20-10-2025 11:31:57noticeREGISTRATION COMPLETE - Waiting for Operational status20-10-2025 11:31:48noticeDS profile assignment change. DS Chan ID: 32; Previous Profile: ; New Profile: 1 2 3.;CM-MAC=cc:58:30:05:ff:76;CMTS-MAC=00:01:5c:82:6a:5c;CM-QOS=1.1;CM-VER=3.1;20-10-2025 11:31:46warningDHCP WARNING - Non-critical field invalid in response ;CM-MAC=cc:58:30:05:ff:76;CMTS-MAC=00:01:5c:82:6a:5c;CM-QOS=1.1;CM-VER=3.1;20-10-2025 11:31:43noticeHonoring MDD; IP provisioning mode = IPv420-10-2025 11:31:39criticalNo Ranging Response received - T3 time-out;CM-MAC=cc:58:30:05:ff:76;CMTS-MAC=00:01:5c:82:6a:5c;CM-QOS=1.1;CM-VER=3.1;20-10-2025 11:31:35criticalSYNC Timing Synchronization failure - Failed to acquire QAM/QPSK symbol timing;;CM-MAC=cc:58:30:05:ff:76;CMTS-MAC=00:00:00:00:00:00;CM-QOS=1.1;CM-VER=3.1;20-10-2025 11:31:35criticalCable Modem Reboot because of - unknown20-10-2025 00:11:33criticalNo Maintenance Broadcasts for Ranging opportunities received - T2 time-out;CM-MAC=cc:58:30:05:ff:76;CMTS-MAC=00:01:5c:82:6a:5c;CM-QOS=1.1;CM-VER=3.1;20-10-2025 00:11:28criticalNo Ranging Response received - T3 time-out;CM-MAC=cc:58:30:05:ff:76;CMTS-MAC=00:01:5c:82:6a:5c;CM-QOS=1.1;CM-VER=3.1;20-10-2025 00:10:31criticalNo Ranging Response received - T3 time-out;CM-MAC=cc:58:30:05:ff:76;CMTS-MAC=00:01:5c:82:6a:5c;CM-QOS=1.1;CM-VER=3.1;19-10-2025 11:15:59criticalNo Ranging Response received - T3 time-out;CM-MAC=cc:58:30:05:ff:76;CMTS-MAC=00:01:5c:82:6a:5c;CM-QOS=1.1;CM-VER=3.1;19-10-2025 11:15:53criticalSYNC Timing Synchronization failure - Failed to acquire QAM/QPSK symbol timing;;CM-MAC=cc:58:30:05:ff:76;CMTS-MAC=00:00:00:00:00:00;CM-QOS=1.1;CM-VER=3.1;19-10-2025 11:15:53criticalCable Modem Reboot because of - unknown18-10-2025 11:06:15criticalSYNC Timing Synchronization failure - Loss of Sync;CM-MAC=cc:58:30:05:ff:76;CMTS-MAC=00:01:5c:82:6a:5c;CM-QOS=1.1;CM-VER=3.1;18-10-2025 11:06:09criticalNo Ranging Response received - T3 time-out;CM-MAC=cc:58:30:05:ff:76;CMTS-MAC=00:01:5c:82:6a:5c;CM-QOS=1.1;CM-VER=3.1;18-10-2025 11:06:05criticalSYNC Timing Synchronization failure - Failed to acquire QAM/QPSK symbol timing;;CM-MAC=cc:58:30:05:ff:76;CMTS-MAC=00:00:00:00:00:00;CM-QOS=1.1;CM-VER=3.1;18-10-2025 11:06:03criticalCable Modem Reboot because of - unknown17-10-2025 10:56:09criticalNo Ranging Response received - T3 time-out;CM-MAC=cc:58:30:05:ff:76;CMTS-MAC=00:01:5c:82:6a:5c;CM-QOS=1.1;CM-VER=3.1;17-10-2025 10:56:04criticalCable Modem Reboot because of - unknown17-10-2025 10:56:04criticalSYNC Timing Synchronization failure - Failed to acquire QAM/QPSK symbol timing;;CM-MAC=cc:58:30:05:ff:76;CMTS-MAC=00:00:00:00:00:00;CM-QOS=1.1;CM-VER=3.1;16-10-2025 10:47:03criticalNo Ranging Response received - T3 time-out;CM-MAC=cc:58:30:05:ff:76;CMTS-MAC=00:01:5c:82:6a:5c;CM-QOS=1.1;CM-VER=3.1;16-10-2025 10:46:57criticalSYNC Timing Synchronization failure - Failed to acquire QAM/QPSK symbol timing;;CM-MAC=cc:58:30:05:ff:76;CMTS-MAC=00:00:00:00:00:00;CM-QOS=1.1;CM-VER=3.1;16-10-2025 10:46:56criticalCable Modem Reboot because of - unknown15-10-2025 10:37:10criticalSYNC Timing Synchronization failure - Loss of Sync;CM-MAC=cc:58:30:05:ff:76;CMTS-MAC=00:01:5c:82:6a:5c;CM-QOS=1.1;CM-VER=3.1;15-10-2025 10:37:02criticalNo Ranging Response received - T3 time-out;CM-MAC=cc:58:30:05:ff:76;CMTS-MAC=00:01:5c:82:6a:5c;CM-QOS=1.1;CM-VER=3.1;15-10-2025 10:36:59criticalSYNC Timing Synchronization failure - Failed to acquire QAM/QPSK symbol timing;;CM-MAC=cc:58:30:05:ff:76;CMTS-MAC=00:00:00:00:00:00;CM-QOS=1.1;CM-VER=3.1;15-10-2025 10:36:57criticalCable Modem Reboot because of - unknown14-10-2025 10:27:41criticalNo Ranging Response received - T3 time-out;CM-MAC=cc:58:30:05:ff:76;CMTS-MAC=00:01:5c:82:6a:5c;CM-QOS=1.1;CM-VER=3.1;14-10-2025 10:27:37criticalCable Modem Reboot because of - HW or Power-On Reset14-10-2025 10:27:37criticalSYNC Timing Synchronization failure - Failed to acquire QAM/QPSK symbol timing;;CM-MAC=cc:58:30:05:ff:76;CMTS-MAC=00:00:00:00:00:00;CM-QOS=1.1;CM-VER=3.1;13-10-2025 21:49:25criticalSYNC Timing Synchronization failure - Loss of Sync;CM-MAC=cc:58:30:05:ff:76;CMTS-MAC=00:01:5c:82:6a:5c;CM-QOS=1.1;CM-VER=3.1;13-10-2025 21:49:17criticalSYNC Timing Synchronization failure - Failed to acquire QAM/QPSK symbol timing;;CM-MAC=cc:58:30:05:ff:76;CMTS-MAC=00:01:5c:82:6a:5c;CM-QOS=1.1;CM-VER=3.1;

Adduxi · Answer

Please post the power levels and network log from the Hub.Also setup a BQM to monitor/record the incoming circuit &nbsp;http://www.thinkbroadband.com/ping&nbsp;

NE30 · Answer

3.0 Upstream channelsChannel &nbsp; &nbsp;Frequency (Hz) &nbsp; &nbsp;Power (dBmV) &nbsp; &nbsp;Symbol Rate (ksps) &nbsp; &nbsp;Modulation &nbsp; &nbsp;Channel ID0 &nbsp; &nbsp;49600000 &nbsp; &nbsp;45.3 &nbsp; &nbsp;5120 &nbsp; &nbsp;QAM 64 &nbsp; &nbsp;11 &nbsp; &nbsp;43100000 &nbsp; &nbsp;45.3 &nbsp; &nbsp;5120 &nbsp; &nbsp;QAM 64 &nbsp; &nbsp;22 &nbsp; &nbsp;36600000 &nbsp; &nbsp;45 &nbsp; &nbsp;5120 &nbsp; &nbsp;QAM 64 &nbsp; &nbsp;33 &nbsp; &nbsp;30100000 &nbsp; &nbsp;44.8 &nbsp; &nbsp;5120 &nbsp; &nbsp;QAM 64 &nbsp; &nbsp;44 &nbsp; &nbsp;23600000 &nbsp; &nbsp;44.8 &nbsp; &nbsp;5120 &nbsp; &nbsp;QAM 64 &nbsp; &nbsp;53.0 Upstream channelsChannel &nbsp; &nbsp;Channel Type &nbsp; &nbsp;T1 Timeouts &nbsp; &nbsp;T2 Timeouts &nbsp; &nbsp;T3 Timeouts &nbsp; &nbsp;T4 Timeouts0 &nbsp; &nbsp;ATDMA &nbsp; &nbsp;0 &nbsp; &nbsp;0 &nbsp; &nbsp;1 &nbsp; &nbsp;01 &nbsp; &nbsp;ATDMA &nbsp; &nbsp;0 &nbsp; &nbsp;0 &nbsp; &nbsp;0 &nbsp; &nbsp;02 &nbsp; &nbsp;ATDMA &nbsp; &nbsp;0 &nbsp; &nbsp;0 &nbsp; &nbsp;0 &nbsp; &nbsp;03 &nbsp; &nbsp;ATDMA &nbsp; &nbsp;0 &nbsp; &nbsp;0 &nbsp; &nbsp;0 &nbsp; &nbsp;04 &nbsp; &nbsp;ATDMA &nbsp; &nbsp;0 &nbsp; &nbsp;0 &nbsp; &nbsp;0 &nbsp; &nbsp;03.1 Upstream channelsChannel &nbsp; &nbsp;Channel Width (MHz) &nbsp; &nbsp;Power (dBmV) &nbsp; &nbsp;FFT Type &nbsp; &nbsp;Modulation11 &nbsp; &nbsp;10.4 &nbsp; &nbsp;40.7 &nbsp; &nbsp;2K &nbsp; &nbsp;QAM 2563.1 Upstream channelsChannel &nbsp; &nbsp;Channel Type &nbsp; &nbsp;Number of Active Subcarriers &nbsp; &nbsp;First Active Subcarrier (Hz) &nbsp; &nbsp;T3 Timeouts &nbsp; &nbsp;T4 Timeouts11 &nbsp; &nbsp;OFDMA &nbsp; &nbsp;208 &nbsp; &nbsp;74000000 &nbsp; &nbsp;0 &nbsp; &nbsp;0

NE30 · Answer

3.0 Downstream channelsChannel &nbsp; &nbsp;Frequency (Hz) &nbsp; &nbsp;Power (dBmV) &nbsp; &nbsp;SNR (dB) &nbsp; &nbsp;Modulation &nbsp; &nbsp;Channel ID1 &nbsp; &nbsp;139000000 &nbsp; &nbsp;2.1 &nbsp; &nbsp;38 &nbsp; &nbsp;QAM 256 &nbsp; &nbsp;12 &nbsp; &nbsp;219000000 &nbsp; &nbsp;2.8 &nbsp; &nbsp;39 &nbsp; &nbsp;QAM 256 &nbsp; &nbsp;113 &nbsp; &nbsp;227000000 &nbsp; &nbsp;2.4 &nbsp; &nbsp;39 &nbsp; &nbsp;QAM 256 &nbsp; &nbsp;124 &nbsp; &nbsp;235000000 &nbsp; &nbsp;2.7 &nbsp; &nbsp;39 &nbsp; &nbsp;QAM 256 &nbsp; &nbsp;135 &nbsp; &nbsp;243000000 &nbsp; &nbsp;3 &nbsp; &nbsp;39 &nbsp; &nbsp;QAM 256 &nbsp; &nbsp;146 &nbsp; &nbsp;251000000 &nbsp; &nbsp;3.6 &nbsp; &nbsp;40 &nbsp; &nbsp;QAM 256 &nbsp; &nbsp;157 &nbsp; &nbsp;259000000 &nbsp; &nbsp;3.6 &nbsp; &nbsp;40 &nbsp; &nbsp;QAM 256 &nbsp; &nbsp;168 &nbsp; &nbsp;267000000 &nbsp; &nbsp;3.8 &nbsp; &nbsp;40 &nbsp; &nbsp;QAM 256 &nbsp; &nbsp;179 &nbsp; &nbsp;275000000 &nbsp; &nbsp;4.2 &nbsp; &nbsp;40 &nbsp; &nbsp;QAM 256 &nbsp; &nbsp;1810 &nbsp; &nbsp;283000000 &nbsp; &nbsp;4.4 &nbsp; &nbsp;40 &nbsp; &nbsp;QAM 256 &nbsp; &nbsp;1911 &nbsp; &nbsp;291000000 &nbsp; &nbsp;4.4 &nbsp; &nbsp;40 &nbsp; &nbsp;QAM 256 &nbsp; &nbsp;2012 &nbsp; &nbsp;299000000 &nbsp; &nbsp;4.5 &nbsp; &nbsp;40 &nbsp; &nbsp;QAM 256 &nbsp; &nbsp;2113 &nbsp; &nbsp;307000000 &nbsp; &nbsp;4.3 &nbsp; &nbsp;40 &nbsp; &nbsp;QAM 256 &nbsp; &nbsp;2214 &nbsp; &nbsp;315000000 &nbsp; &nbsp;4.3 &nbsp; &nbsp;40 &nbsp; &nbsp;QAM 256 &nbsp; &nbsp;2315 &nbsp; &nbsp;323000000 &nbsp; &nbsp;4.1 &nbsp; &nbsp;40 &nbsp; &nbsp;QAM 256 &nbsp; &nbsp;2416 &nbsp; &nbsp;331000000 &nbsp; &nbsp;3.9 &nbsp; &nbsp;40 &nbsp; &nbsp;QAM 256 &nbsp; &nbsp;2517 &nbsp; &nbsp;339000000 &nbsp; &nbsp;3.8 &nbsp; &nbsp;40 &nbsp; &nbsp;QAM 256 &nbsp; &nbsp;2618 &nbsp; &nbsp;347000000 &nbsp; &nbsp;3.9 &nbsp; &nbsp;40 &nbsp; &nbsp;QAM 256 &nbsp; &nbsp;2719 &nbsp; &nbsp;355000000 &nbsp; &nbsp;3.7 &nbsp; &nbsp;40 &nbsp; &nbsp;QAM 256 &nbsp; &nbsp;2820 &nbsp; &nbsp;363000000 &nbsp; &nbsp;3.7 &nbsp; &nbsp;40 &nbsp; &nbsp;QAM 256 &nbsp; &nbsp;2921 &nbsp; &nbsp;371000000 &nbsp; &nbsp;3.5 &nbsp; &nbsp;40 &nbsp; &nbsp;QAM 256 &nbsp; &nbsp;3022 &nbsp; &nbsp;379000000 &nbsp; &nbsp;3.4 &nbsp; &nbsp;40 &nbsp; &nbsp;QAM 256 &nbsp; &nbsp;3123 &nbsp; &nbsp;387000000 &nbsp; &nbsp;2.9 &nbsp; &nbsp;40 &nbsp; &nbsp;QAM 256 &nbsp; &nbsp;3224 &nbsp; &nbsp;395000000 &nbsp; &nbsp;3 &nbsp; &nbsp;40 &nbsp; &nbsp;QAM 256 &nbsp; &nbsp;3325 &nbsp; &nbsp;403000000 &nbsp; &nbsp;3.2 &nbsp; &nbsp;40 &nbsp; &nbsp;QAM 256 &nbsp; &nbsp;3426 &nbsp; &nbsp;411000000 &nbsp; &nbsp;3.6 &nbsp; &nbsp;41 &nbsp; &nbsp;QAM 256 &nbsp; &nbsp;3527 &nbsp; &nbsp;419000000 &nbsp; &nbsp;3.8 &nbsp; &nbsp;41 &nbsp; &nbsp;QAM 256 &nbsp; &nbsp;3628 &nbsp; &nbsp;427000000 &nbsp; &nbsp;4 &nbsp; &nbsp;41 &nbsp; &nbsp;QAM 256 &nbsp; &nbsp;3729 &nbsp; &nbsp;435000000 &nbsp; &nbsp;3.8 &nbsp; &nbsp;41 &nbsp; &nbsp;QAM 256 &nbsp; &nbsp;3830 &nbsp; &nbsp;443000000 &nbsp; &nbsp;3.8 &nbsp; &nbsp;40 &nbsp; &nbsp;QAM 256 &nbsp; &nbsp;3931 &nbsp; &nbsp;451000000 &nbsp; &nbsp;4 &nbsp; &nbsp;41 &nbsp; &nbsp;QAM 256 &nbsp; &nbsp;403.0 Downstream channelsChannel &nbsp; &nbsp;Locked Status &nbsp; &nbsp;RxMER (dB) &nbsp; &nbsp;Pre RS Errors &nbsp; &nbsp;Post RS Errors1 &nbsp; &nbsp;Locked &nbsp; &nbsp;38 &nbsp; &nbsp;0 &nbsp; &nbsp;02 &nbsp; &nbsp;Locked &nbsp; &nbsp;39 &nbsp; &nbsp;0 &nbsp; &nbsp;03 &nbsp; &nbsp;Locked &nbsp; &nbsp;39 &nbsp; &nbsp;0 &nbsp; &nbsp;04 &nbsp; &nbsp;Locked &nbsp; &nbsp;39 &nbsp; &nbsp;0 &nbsp; &nbsp;05 &nbsp; &nbsp;Locked &nbsp; &nbsp;39 &nbsp; &nbsp;0 &nbsp; &nbsp;06 &nbsp; &nbsp;Locked &nbsp; &nbsp;40 &nbsp; &nbsp;0 &nbsp; &nbsp;07 &nbsp; &nbsp;Locked &nbsp; &nbsp;40 &nbsp; &nbsp;0 &nbsp; &nbsp;08 &nbsp; &nbsp;Locked &nbsp; &nbsp;40 &nbsp; &nbsp;0 &nbsp; &nbsp;09 &nbsp; &nbsp;Locked &nbsp; &nbsp;40 &nbsp; &nbsp;0 &nbsp; &nbsp;010 &nbsp; &nbsp;Locked &nbsp; &nbsp;40 &nbsp; &nbsp;0 &nbsp; &nbsp;011 &nbsp; &nbsp;Locked &nbsp; &nbsp;40 &nbsp; &nbsp;0 &nbsp; &nbsp;012 &nbsp; &nbsp;Locked &nbsp; &nbsp;40 &nbsp; &nbsp;0 &nbsp; &nbsp;013 &nbsp; &nbsp;Locked &nbsp; &nbsp;40 &nbsp; &nbsp;0 &nbsp; &nbsp;014 &nbsp; &nbsp;Locked &nbsp; &nbsp;40 &nbsp; &nbsp;0 &nbsp; &nbsp;015 &nbsp; &nbsp;Locked &nbsp; &nbsp;40 &nbsp; &nbsp;0 &nbsp; &nbsp;016 &nbsp; &nbsp;Locked &nbsp; &nbsp;40 &nbsp; &nbsp;0 &nbsp; &nbsp;017 &nbsp; &nbsp;Locked &nbsp; &nbsp;40 &nbsp; &nbsp;0 &nbsp; &nbsp;018 &nbsp; &nbsp;Locked &nbsp; &nbsp;40 &nbsp; &nbsp;0 &nbsp; &nbsp;019 &nbsp; &nbsp;Locked &nbsp; &nbsp;40 &nbsp; &nbsp;0 &nbsp; &nbsp;020 &nbsp; &nbsp;Locked &nbsp; &nbsp;40 &nbsp; &nbsp;0 &nbsp; &nbsp;021 &nbsp; &nbsp;Locked &nbsp; &nbsp;40 &nbsp; &nbsp;0 &nbsp; &nbsp;022 &nbsp; &nbsp;Locked &nbsp; &nbsp;40 &nbsp; &nbsp;0 &nbsp; &nbsp;023 &nbsp; &nbsp;Locked &nbsp; &nbsp;40 &nbsp; &nbsp;0 &nbsp; &nbsp;024 &nbsp; &nbsp;Locked &nbsp; &nbsp;40 &nbsp; &nbsp;0 &nbsp; &nbsp;025 &nbsp; &nbsp;Locked &nbsp; &nbsp;40 &nbsp; &nbsp;0 &nbsp; &nbsp;026 &nbsp; &nbsp;Locked &nbsp; &nbsp;41 &nbsp; &nbsp;0 &nbsp; &nbsp;027 &nbsp; &nbsp;Locked &nbsp; &nbsp;41 &nbsp; &nbsp;0 &nbsp; &nbsp;028 &nbsp; &nbsp;Locked &nbsp; &nbsp;41 &nbsp; &nbsp;0 &nbsp; &nbsp;029 &nbsp; &nbsp;Locked &nbsp; &nbsp;41 &nbsp; &nbsp;0 &nbsp; &nbsp;030 &nbsp; &nbsp;Locked &nbsp; &nbsp;40 &nbsp; &nbsp;0 &nbsp; &nbsp;031 &nbsp; &nbsp;Locked &nbsp; &nbsp;41 &nbsp; &nbsp;1 &nbsp; &nbsp;03.1 Downstream channelsChannel &nbsp; &nbsp;Channel Width (MHz) &nbsp; &nbsp;FFT Type &nbsp; &nbsp;Number of Active Subcarriers &nbsp; &nbsp;Modulation (Active Profile) &nbsp; &nbsp;First Active Subcarrier (Hz)41 &nbsp; &nbsp;94 &nbsp; &nbsp;4K &nbsp; &nbsp;1840 &nbsp; &nbsp;QAM 4096 &nbsp; &nbsp;11083.1 Downstream channelsChannel ID &nbsp; &nbsp;Locked Status &nbsp; &nbsp;RxMER Data (dB) &nbsp; &nbsp;PLC Power (dBmV) &nbsp; &nbsp;Corrected errors (Active Profile) &nbsp; &nbsp;Uncorrectable errors (Active Profile)41 &nbsp; &nbsp;Locked &nbsp; &nbsp;0 &nbsp; &nbsp;3.3 &nbsp; &nbsp;78758737 &nbsp; &nbsp;0

NE30 · Answer

BQM pics posted, don't know if they are approved yet

Forum Discussion

10AM Drop Out

7 Replies

Related Content

Connection keeps dropping

WiFi keeps dropping out

Broadband connection keeps dropping

WiFi dropping out

Internet Connection Drops

20-10-2025 11:31:57	notice	REGISTRATION COMPLETE - Waiting for Operational status
20-10-2025 11:31:48	notice	DS profile assignment change. DS Chan ID: 32; Previous Profile: ; New Profile: 1 2 3.;CM-MAC=cc:58:30:05:ff:76;CMTS-MAC=00:01:5c:82:6a:5c;CM-QOS=1.1;CM-VER=3.1;
20-10-2025 11:31:46	warning	DHCP WARNING - Non-critical field invalid in response ;CM-MAC=cc:58:30:05:ff:76;CMTS-MAC=00:01:5c:82:6a:5c;CM-QOS=1.1;CM-VER=3.1;
20-10-2025 11:31:43	notice	Honoring MDD; IP provisioning mode = IPv4
20-10-2025 11:31:39	critical	No Ranging Response received - T3 time-out;CM-MAC=cc:58:30:05:ff:76;CMTS-MAC=00:01:5c:82:6a:5c;CM-QOS=1.1;CM-VER=3.1;
20-10-2025 11:31:35	critical	SYNC Timing Synchronization failure - Failed to acquire QAM/QPSK symbol timing;;CM-MAC=cc:58:30:05:ff:76;CMTS-MAC=00:00:00:00:00:00;CM-QOS=1.1;CM-VER=3.1;
20-10-2025 11:31:35	critical	Cable Modem Reboot because of - unknown
20-10-2025 00:11:33	critical	No Maintenance Broadcasts for Ranging opportunities received - T2 time-out;CM-MAC=cc:58:30:05:ff:76;CMTS-MAC=00:01:5c:82:6a:5c;CM-QOS=1.1;CM-VER=3.1;
20-10-2025 00:11:28	critical	No Ranging Response received - T3 time-out;CM-MAC=cc:58:30:05:ff:76;CMTS-MAC=00:01:5c:82:6a:5c;CM-QOS=1.1;CM-VER=3.1;
20-10-2025 00:10:31	critical	No Ranging Response received - T3 time-out;CM-MAC=cc:58:30:05:ff:76;CMTS-MAC=00:01:5c:82:6a:5c;CM-QOS=1.1;CM-VER=3.1;
19-10-2025 11:15:59	critical	No Ranging Response received - T3 time-out;CM-MAC=cc:58:30:05:ff:76;CMTS-MAC=00:01:5c:82:6a:5c;CM-QOS=1.1;CM-VER=3.1;
19-10-2025 11:15:53	critical	SYNC Timing Synchronization failure - Failed to acquire QAM/QPSK symbol timing;;CM-MAC=cc:58:30:05:ff:76;CMTS-MAC=00:00:00:00:00:00;CM-QOS=1.1;CM-VER=3.1;
19-10-2025 11:15:53	critical	Cable Modem Reboot because of - unknown
18-10-2025 11:06:15	critical	SYNC Timing Synchronization failure - Loss of Sync;CM-MAC=cc:58:30:05:ff:76;CMTS-MAC=00:01:5c:82:6a:5c;CM-QOS=1.1;CM-VER=3.1;
18-10-2025 11:06:09	critical	No Ranging Response received - T3 time-out;CM-MAC=cc:58:30:05:ff:76;CMTS-MAC=00:01:5c:82:6a:5c;CM-QOS=1.1;CM-VER=3.1;
18-10-2025 11:06:05	critical	SYNC Timing Synchronization failure - Failed to acquire QAM/QPSK symbol timing;;CM-MAC=cc:58:30:05:ff:76;CMTS-MAC=00:00:00:00:00:00;CM-QOS=1.1;CM-VER=3.1;
18-10-2025 11:06:03	critical	Cable Modem Reboot because of - unknown
17-10-2025 10:56:09	critical	No Ranging Response received - T3 time-out;CM-MAC=cc:58:30:05:ff:76;CMTS-MAC=00:01:5c:82:6a:5c;CM-QOS=1.1;CM-VER=3.1;
17-10-2025 10:56:04	critical	Cable Modem Reboot because of - unknown
17-10-2025 10:56:04	critical	SYNC Timing Synchronization failure - Failed to acquire QAM/QPSK symbol timing;;CM-MAC=cc:58:30:05:ff:76;CMTS-MAC=00:00:00:00:00:00;CM-QOS=1.1;CM-VER=3.1;
16-10-2025 10:47:03	critical	No Ranging Response received - T3 time-out;CM-MAC=cc:58:30:05:ff:76;CMTS-MAC=00:01:5c:82:6a:5c;CM-QOS=1.1;CM-VER=3.1;
16-10-2025 10:46:57	critical	SYNC Timing Synchronization failure - Failed to acquire QAM/QPSK symbol timing;;CM-MAC=cc:58:30:05:ff:76;CMTS-MAC=00:00:00:00:00:00;CM-QOS=1.1;CM-VER=3.1;
16-10-2025 10:46:56	critical	Cable Modem Reboot because of - unknown
15-10-2025 10:37:10	critical	SYNC Timing Synchronization failure - Loss of Sync;CM-MAC=cc:58:30:05:ff:76;CMTS-MAC=00:01:5c:82:6a:5c;CM-QOS=1.1;CM-VER=3.1;
15-10-2025 10:37:02	critical	No Ranging Response received - T3 time-out;CM-MAC=cc:58:30:05:ff:76;CMTS-MAC=00:01:5c:82:6a:5c;CM-QOS=1.1;CM-VER=3.1;
15-10-2025 10:36:59	critical	SYNC Timing Synchronization failure - Failed to acquire QAM/QPSK symbol timing;;CM-MAC=cc:58:30:05:ff:76;CMTS-MAC=00:00:00:00:00:00;CM-QOS=1.1;CM-VER=3.1;
15-10-2025 10:36:57	critical	Cable Modem Reboot because of - unknown
14-10-2025 10:27:41	critical	No Ranging Response received - T3 time-out;CM-MAC=cc:58:30:05:ff:76;CMTS-MAC=00:01:5c:82:6a:5c;CM-QOS=1.1;CM-VER=3.1;
14-10-2025 10:27:37	critical	Cable Modem Reboot because of - HW or Power-On Reset
14-10-2025 10:27:37	critical	SYNC Timing Synchronization failure - Failed to acquire QAM/QPSK symbol timing;;CM-MAC=cc:58:30:05:ff:76;CMTS-MAC=00:00:00:00:00:00;CM-QOS=1.1;CM-VER=3.1;
13-10-2025 21:49:25	critical	SYNC Timing Synchronization failure - Loss of Sync;CM-MAC=cc:58:30:05:ff:76;CMTS-MAC=00:01:5c:82:6a:5c;CM-QOS=1.1;CM-VER=3.1;
13-10-2025 21:49:17	critical	SYNC Timing Synchronization failure - Failed to acquire QAM/QPSK symbol timing;;CM-MAC=cc:58:30:05:ff:76;CMTS-MAC=00:01:5c:82:6a:5c;CM-QOS=1.1;CM-VER=3.1;