Forum Discussion
16 Replies
- Arissa_H
Forum Team
Hi Tom1330 ๐๐ผ.
Thank you for posting and welcoming you back onto the community forum ๐.
Sorry to see your web safe parental control is not working โน.
Please can you confirm if you are receiving any error messages? If so are you able to provide a screenshot of the error.
- tom1330Joining in
No error messages. I have the same as the rest on this thread. The settings say they are on but if I actually go to a website that should be blocked, nothing is blocked.
in terms of an error I could send you a screen shot of a gambling website, school cheating, or pornography website to prove the error is that what you meant. Maybe best to DM.
- gkbarnesJoining in
Hello. I have the same problem as well. Please can someone help. Thank you.
- Ashleigh_C
Forum Team
Hello there gkbarnes and Hazza338
I am so sorry to hear that you are both facing this issue with your service and thank you for posting to the community forums.
Can I ask if either of you are seeing an error message at all when you are trying to access sites? Are you trying to add or disable web safe?
- Hazza338Tuning in
No error message. Adult sites work fine when 'child safe' used to block them. I want them blocked.
Web safe/ child safe is enabled.
- legacy1Alessandro Volta
change DNS on the given device to 1.1.1.3 or 1.0.0.3
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