Forum Discussion

JJGriffin293's avatar
JJGriffin293
Joining in
2 months ago

Volt speed upgrade

Hi All,

I've recieved my volt upgrade for O2 but still nothing from Virgin media on my speed.

How long does this usually take, it's been nearly two weeks now and I was told it has been done within 14 days?.

Anyone know where to chase this up?

Many thanks 

James

2 Replies

  • Adduxi's avatar
    Adduxi
    Very Insightful Person

    If you just wait here a day or two, a VM Mod should pick this up and discuss with you directly.

    It does normally take about 14 days, but not sure if this is 14 working days?  

  • Hello JJGriffin293,

    Welcome to the Community and thanks for taking the time to post here on the forums. I’m sorry to hear of the issues that you’re having with your Volt upgrade at the moment. Have you received any further update or has the speed upgrade happened since you posted on Saturday? If not, please let us know and we can help further from here.

    Kind Regards,

    Steven_L