Saleh-Jahromi
12 months agoJoining in
Volt Internet Speed Boost Not Applied
Dear team,
We have activated Volt benefits over 14 days ago and on the virgin media app it does show that a speed boost has been applied (1GB) however, a speed boost has not in fact been applied as per multiple internet speed tests.
I believe it is because we have an old Hub and not the new one which is needed for 1GB internet speed.
Please could someone urgently assist in helping and arranging a new hub for us so that we can utilise our upgraded Volt benefit speed boost.
Kind regards.