Forum Discussion

ajo's avatar
ajo
On our wavelength
11 months ago

Volt benefits - all in household on O2 but no benefits

I am the only one who has my data doubled, and the home speed was upgraded too. There are 2 more in the household on O2, but checking their accounts there are no Volt benefits (even though one was signed up through Virgin when the merge was starting). Both accounts say they are not eligible when checking. Is there a way I can check both accounts and see if the benefits can be added?

2 Replies

  • enlli's avatar
    enlli
    Very Insightful Person

    Apply through MyO2 and ignore any messages that say its not available

    Should hit within 14 days of applying

  • ajo's avatar
    ajo
    On our wavelength

    This was through my O2 of you mean the member section on the website?