Hi,
Can anyone help? I have both O2 mobile and VM broadband (installed 4 weeks ago). Volt benefits applied to O2 within 3 days of VM installation. To date no volt benefits applied to VM broadband. Can anyone please help with how to activate VM Volt benefits? Thanks
Hi DJT1 👋 Thank you for your post and welcome to the Virgin Media Community 😀
We're sorry to hear the Volt benefits haven't been applied to your account 😔
In order to look into this for you, we'll send you a private message on here. Look out for the envelope in the top right-hand corner.
If you're on a portable device with a smaller screen, click on the icon in the top right-hand corner and select "messages" from the additional menu options.
Regards,
Daniel
