Forum Discussion

stephenbough's avatar
stephenbough
Joining in
4 days ago

Ordering WiFi pods

Recently my mesh system broke and I had to switch back to Virgin router (I’m on volt). Generally speeds are good, but there’s drop outs sometimes (and some black spot areas), which I’d like to avoid with a wifi pod. The problem is if I try to use the connect App it’s either on a good day (when the speeds are fine so don’t qualify), or when it isn’t working the app just errors, so I never get the chance to order. Can an admin sort please? Only need one pod to cover the house, and an in max package. Clearly lots of others having similar issues. 

1 Reply

  • Hi stephenbough,

    Thanks for posting, and sorry to hear you've been having some signal issue around the home. Thanks for trying the Connect App already, so I can get a few more details from you, I've popped you over private message. 

    Alex_Rm