Forum Discussion

Sbob's avatar
Sbob
Joining in
8 months ago

Ordering Pods

Has anyone managed to successfully order pods through the recommended method? I have downloaded the VM Connect app. I then run a scan but even when the signal drops due to poor wifi the app just says try again later. No option is ever given to order the wifi pods as suggested by the VM website. It is becoming an exercise in frustration. Would be keen to hear from anyone who has managed to order via this method and could advise if I am doing something wrong as following the VM instructions is not working as expected for me.

  • Thanks for reaching out to us Sbob, and a very warm welcome to our Community Forums!

    Sorry to hear of the difficulty you have faced when trying to order the Wi-Fi pods on your connection.

    I'd be happy to look into this for you, if you can please check out the envelope in the top right hand corner for a private message from me

    Thanks,

    David_Bn