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faizan's avatar
faizan
On our wavelength
6 months ago

Ordering a second wifi pod

Hello,

I'd like to order a second wifi pod due to slow connections in some areas of the house. I've used the VM Connect App which gave me speeds of less than 30mbps in some areas, but I see no option to order the second Wifi Pod. I'm on a Volt package so it should be free of charge. Could someone here help me out in ordering the second one? Thank you

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  • Beth_G's avatar
    Beth_G
    Icon for Forum Team rankForum Team
    6 months ago

    Hi faizan,

    Thanks for your post, welcome back to the Community Forums.

    I'm sorry to hear you're still having issues with your WiFi speeds and coverage around the home. I'll be happy to help get another Pod sent out to you.

    I've dropped you a PM so I can take your details.