Forum Discussion

SianaAdams's avatar
SianaAdams
Joining in
4 months ago

O2/Volt Help

I currently have 2 contracts with O2, one for my phone and one for an Apple Watch. I’ve paid off the Apple Watch now so I’m cancelling the contract. However, I had a text today after giving a 30 day notice period, that because I’m leaving O2, I’ll no longer receive the supercharged benefits. But I’m not leaving O2, I still have a phone with them. I’m just concerned because my bill will more than double without the discount. 

  • Alex_RM's avatar
    Alex_RM
    Forum Team
    4 months ago

    Hi SianaAdams,

    Thanks for posting and welcome to our community 😊

    If you're mobile remains with us there shouldn't be an issue, so I can ensure this is listed on your account I've popped you over a private message.

    Alex_Rm