Forum Discussion

Stewart3's avatar
Stewart3
Joining in
2 months ago

No volt boost

Can you please tell me When do I get my volt boost on virgin media from 125 mb to 250mb . My  o2 account was volt boosted last week .

  • Hi Stewart3 

    Welcome to the Community. 

    Sorry to hear of your concern that Volt hasn't been applied to your Virgin services yet. This can take up to 14 working days to be applied on our side. 

    If it's only been a week since your O2 was boosted, then it might take a little longer for this to be updated on our side. Please do let us know if you cannot see the change after 14 days and we can investigate this further for you.