nickibee9320 wrote:
All recordings were buffering whilst live tv was fine so decided to reset the V6 box. I followed the option to delete all recordings from the menu, since rebooting I have been stuck in a loop from Welcome screen to an animated download arrow. This has been going on for days
If, by buffering, you mean pixellating, then this is a sign of hard drive failure which cannot be repaired. You could have confirmed this by pausing live TV for a short time and watching delayed. The resolution for this is a box replacement.
To compound this, you've used a reset which has a known issue - see the pinned post at the top of this forum board - https://community.virginmedia.com/t5/Virgin-TV-V6/Known-Issue-Clear-and-Reset-Function-V6/td-p/5161386
Your fix here, will be to contact TV Faults and report your issue. They should arrange a tech visit with a view to your V6 being replaced.
There is a key sequence you can use which may be able to get your box restored for a short-time, but ultimately your V6 needs replacing as HDD issues will only get worse with time.