Lferguson86
6 months agoTuning in
V6 remote not working
My V6 remote is not working. I have tried all the fixes suggested but it sticks with a red light and if you press a key it shows 0 on the screen. I tried ordering via the website and like others got the "oops" message and no access to the chat facility.
Can someone help please?
Thanks
You can call Virgin on 150 from a Virgin phone, mobile or landline, or 0345 454 1111 from any other phone, choose the option to report a fault, then ignore all the other options offered and you should then be placed into a queue to speak to someone.
Another option is to wait for one of the forum team to pick this up which might be 2 to 3 day's.