Steve721
1 day agoOn our wavelength
V6 Box
My Tv screen froze this morning so i rebooted the box and then it was OK but it has just gone off again and now it is stuck on the welcome screen with all the lights flashing
My Tv screen froze this morning so i rebooted the box and then it was OK but it has just gone off again and now it is stuck on the welcome screen with all the lights flashing
As a last throw of the dice, try turning off the V6 at switch; then on the V6 box hold down both the power button and the +button at the same time. Then turn on the V6 again whilst keeping hold of those buttons for a further 30 seconds. The box should reboot, the power button will turn blue and boot cycle complete.
If this fails, you should follow the standard faults reporting line - call in, and arrange a tech visit who should replace your V6.