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slowstar's avatar
slowstar
Up to speed
2 years ago
Solved

V6 box going on & off

Hi

Has been fine no problems today intill a couple of moments ago v6 box reboots itself has done this twice

checked service checker - no faults

just wondred has anyone else had this this morning?

3 Replies

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  • GTate's avatar
    GTate
    On our wavelength
    2 years ago

    My V6 box has a habit of going off at inconvenient times too. When we were recently, it decided to close down completely and no series links were maintained. It seems to be getting tired and old, regularly needing a reboot. Any technical support out there? 

    • Ilyas_Y's avatar
      Ilyas_Y
      Forum Team (Retired)
      2 years ago

      Hey GTate Thanks for reaching out to us on the Virgin Media forums. 👋🏼

      I'm sorry to hear about the issues with the V6 box you are having. 😢
      I will assist you on this and look in to this for you. 🧾

      I will send a private message.

      Kind regards,
      Ilyas.