Forum Discussion
61 Replies
- bubbleOn our wavelength
HI,
I am also having the same issue with TNT sport ultimate UHD only!
Its very annoying when trying to watch sport as the commentary constantly cuts in and out.
I note that the original post by Fizz was over 3 months ago now and still nothing has been resolved!
When can we expect to see a resolution to this problem??
- Steven_L
Forum Team
Hi bubble,
Welcome back to the community and thanks for taking the time to post. I’m sorry to hear of the issues that you’re having with the TNT sound, I would be happy to take a further look into this for you but first I would need to confirm a few details via private message, please look out for my message and we can get started.
Kind Regards,
Steven_L- bubbleOn our wavelength
Hi Steven,
Is there any update on this issue??
Kind regards
- fizzFibre optic
Been OK for a week or two but for the last few days it had been unwatchable again...
- fizzFibre optic
Terrible again tonight on both boxes. However interestingly if I.switch channel and come back it fixes itself for a while. Now to me this indicates a problem with the boxes rather than the provider???
- jg666On our wavelength
I’ve given up watching on TNT Ultimate and just watch the HD channel now because I’ve had this sound issue on and off (mostly on) for many many months now. I’ve had enough of the issues.
- fizzFibre optic
Watching HD would be my choice but you cannot exclude uhd from series links unfortunately don't picks those over hd versions
- fizzFibre optic
New season and no fix... tnt rugby games all damn weekend have cutting in and out sound to the point i muted it on Sunday and just watched the picture... sometimes changing channel fixes it but then goes wonky again during or after adverts. Going on for a couple or three years now... two seperate v6s one through amp.one through tv speakers. Fiddling with sound setting does not cure it either
- Matthew_ML
Forum Team
Hey fizz, thank you for reaching out and I am sorry to hear this,
Is it just rugby this is happening with other sports?
Have you got a sound bar connected? Cheers
- fizzFibre optic
The adverts do it to and also when no sport is on either just their general adds. Im afraid i dont watch football.. I wish the team would read posts..i have one v6 through an amp and one with just tv sound and both do it. If you read last season it was posted it had been passed on to technical team but there was never any reply so it has not been fixed...
- fizzFibre optic
Would be better if I could stop it recording from the uhd channel... you cannot exclude from series links 😞
- Gareth_L
Forum Team
Hello fizz, We will make sure this gets fed back to the product team.
- fizzFibre optic
This was REALLY bad yesterday....
- fizzFibre optic
Was on the rugby coverage.... and no the issue has not gone away in two odd years now... it is intermittent and happens on both boxes on live and recorded matches... just poking the stick so it is not forgotten about...
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