I received an email in October regarding my Tivo box not supporting netflix from November, they said free upgrade but all they want to offer is to convert me to 360, the 360 box doesn't record and I have 3 boxes 2 T6 boxes and 1 Tivo box. The Tivo box is my daughters and she records her own shows on it, with a 360 box she wouldn't be able to. I have been trying for months to get this sorted but all I keep getting is that I can't get another T6 box, why!!!
A few things to correct here:
I have 3 boxes that all record, they want to change all to 360 so I will only have 2 that record therefore my daughter will not be able to record her own shows, she is in her 30's not a child, as she has the Tivo box.
TV360 is designed around one central recording pool shared by multiple HDD-less minis.
If you convert multiple V6, you will have multiple TV360-masters that can record, but the software is still designed around the one central location - albeit with some bodges to make the "2 recording locations" an option.
The TiVo, as mentioned, loses the HDD and becomes a 360-mini and becomes reliant on the 1/2 existing 360-masters. Any subsequent fault on one of the "duplicate" 360-masters would result in it being swapped for a mini.
Have the TiVo-swapped for a V6 - you have 3 recording boxes, all mutually accessible but also independent with their own HDD.
If you have 2 TiVo V6 boxes they can both be converted to 360 software and you can still record on both of them, the recordings are pooled so the default view on both boxes will show recordings from both boxes but you can select to see the recordings on each individual box.
The old TiVo box will be swapped out for a box with no recording facility, it was the 360 mini box that still needed the coax connection, I believe it would now be replaced with a Flex (recently changed name from Stream), box.
This box has no recording facility but doesn't need the coax connection and only streams programmes so you would be able to relocate wherever you want.
So I am still loosing recording on my daughters box, bit still paying the same price, why can't they give a V6 box to replace like for like?
With 360 you were only able to have 2 recordable boxes unless you had 3 V6 boxes and then you needed an engineer visit to update.
You could try asking for a V6 to replace the TiVo box before going for the conversion. Make sure you do some research before you make the switch there are a lot of TiVo patented features that aren't available with the 360 software.
Everybody seems to be missing the obvious point here.
Does your daughter even use Netflix? If she does then go down the route of replacing her box with a V6 TiVO. If she does not, then you need not change anything.
This is a very good point nodrogd but there's 2 counters...
1: The TiVo is an elderly box, and - recordings being lost aside - upgrading to a V6 is something I'd want to do!
2: I'm fairly sure the promotions for "Netflix has gone, get an upgrade" were based on TiVo customers who were using Netflix - I don't recall seeing many posts from elderly customers about getting an email/letter but not being sure what NF was...
But you make valid points all the same.
Virgin won't exchange for a V6 only 360 and yes she watches netflix.
Why am I not surprised?....
Does the box in question have any service faults? Faulty TiVo's are replaced with V6 as a matter of course.
You could just get an Amazon Fire TV or Roku stick (or similar, but those are probably the cheapest options) for your daughter to stream on and keep the VM stuff as is.
