Forum Discussion

Helpally's avatar
Helpally
Joining in
4 days ago

Remove an old v6 box from list

I have just had a V6 box replaced due to being faulty. I want to rename it but the old one is still on the list . How do I remove the old one from the list ?

it still showing after a week of being replaced

3 Replies

  • Alex_RM's avatar
    Alex_RM
    Icon for Forum Team rankForum Team
    2 days ago

    Hi Helpally,

    Thanks for posting, can you try deleting the app, and delete the data in the settings and try again?
    Alex_Rm

    • japitts's avatar
      japitts
      Very Insightful Person
      7 hours ago

      Whilst I'm not able to help directly with the OP's question here, I don't think Alex's reply is on-the-money either.

      The OP, I think, is referring to V6 multi-room streaming, where you can access the recording pool of either box using the "My Shows" view and (from memory - I don't have multi-room) pressing yellow.

      There's no app involved and no means to remove data - the facility "just works" for the most part.

      • newapollo's avatar
        newapollo
        Very Insightful Person
        5 hours ago

        I can't remember how to rename a V6 box since I've been using the 360 for three or four years, you could however name a box via Home > Help & Settings >Settings > Devices > Name this TiVo box.

        It's possible that the V6 box is working in a similar fashion to the 360 box, and VM's internal backend systems haven't updated yet with details of the new box, so this may change automatically in around a week?