Forum Discussion

Re: EPG showing 'title not available' and 'To be announced'

Just found the solution to the EPG intermittently displaying 'To be Announced' and 'Title not available'. Whilst having building work done to the house I was aware of a wifi sender device that "apparently" interfere's with our wifi on VM TV network and displaying an empty EPG. Can anyone confirm findings?

3 Replies

  • japitts's avatar
    japitts
    Very Insightful Person

    The symptoms you describe are generally caused by a loss of internet connection resulting in your V6 being unable to receive the EPG updates - this will also cause a loss of OnDemand services, but has no bearing on live broadcast TV channels which don't use the internet.

    If your V6 is connected to your home-hub wirelessly, check the signal strength by following Home > Help & Settings > Settings > Network, and looking in the top-right corner.

  • Tudor's avatar
    Tudor
    Very Insightful Person

    Another case showing that it’s always best to use an Ethernet cable.

  • Carley_S's avatar
    Carley_S
    Icon for Forum Team rankForum Team

    Hi hamtrektng 

    Welcome back to the community forums 

    Thank you for letting us know that you've found a solution to the issue you were facing. 

    Please let us know if you are having any further issues or have any questions at all. We'll be here to help on the community forums if needed :).