Forum Discussion
3 Replies
- japittsVery Insightful Person
The symptoms you describe are generally caused by a loss of internet connection resulting in your V6 being unable to receive the EPG updates - this will also cause a loss of OnDemand services, but has no bearing on live broadcast TV channels which don't use the internet.
If your V6 is connected to your home-hub wirelessly, check the signal strength by following Home > Help & Settings > Settings > Network, and looking in the top-right corner.
- TudorVery Insightful Person
Another case showing that it’s always best to use an Ethernet cable.
- Carley_S
Forum Team
Hi hamtrektng
Welcome back to the community forums
Thank you for letting us know that you've found a solution to the issue you were facing.
Please let us know if you are having any further issues or have any questions at all. We'll be here to help on the community forums if needed :).
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