Forum Discussion

Fennomenon's avatar
Fennomenon
On our wavelength
7 months ago

Pixelation on Sky Sports Main Event, but not Sky Sports Premier League

Pixelation on Sky Sports Main Event, but not Sky Sports Premier League which was carrying the same programme last week. Have noticed it today on Eurosport too. I have to boxes and usure if it's happening on both. Reason I'm posting is I'm in the same area 20 but PO4 as the original poster. We were without services this week over night as work was being done and been notified it happening again this week. Is this work likely to fix the issue?

2 Replies

Sort By
  • japitts's avatar
    japitts
    Very Insightful Person
    7 months ago

    Your "me too" post has been moved to a new thread, but this sounds like a pixellation query - can you confirm?

    If so - checking your two boxes will be an excellent test of whether it's an external fault or internal. If only one box is affected, try swapping them around to see whether the fault follows the box move or remains with the internal cabling.

    External faults should usually be reported on the free automated status line - 0800 5610061

     

  • Zach_R's avatar
    Zach_R
    Forum Team (Retired)
    7 months ago

    Hi Fennomenon,

    Thank you for your post and welcome back to our community forums. We're here to help.
     

    I'm sorry to hear of your pixilation and picture quality issues. Are these ongoing today? If so, has the advice that's been offered by japitts helped at all in narrowing down what's going on?

    Thanks,