Just received V6 box after previous box became faulty and whilst the new peanut shaped remote paired successfully to the box it will not turn the Philips TV on or off and will not operate volume control. I have followed all videos without success. Any suggestions??
Hi gmcmonagle
The first thing I would do is try new batteries (even though it's a replacement remote)
Have you followed the instructions <here> ?
If that doesn't work then click on Home > Help and Settings > Help > Set up Remote.
Following the instructions there it should give you a series of codes to try. You can also put 0999 in place of the code and press channel up until the TV turns off. then press ok.
Instead of the 999 code find your TV model remote codes <<< here >>> and try them - the first one isn't always the best so try a few.
Thank you for your reply and suggestions. I have tried each one without success. I was unable to try "If that doesn't work then click on Home > Help and Settings > Help > Set up Remote." as when I click hope I don't have a Help and Settlings button to click on. There is a cog wheel at the top line that takes me to a Settings screen but no Set Up Remote Option
Hi again gmcmonagle
Just wanting to confirm that you do have a V6 box and not the newer TV360 box.
Was the old/broken remote also peanut shaped or was it an oblong remote with a voice button?
Does the TV screen look like the picture below, or is the mini program picture in the bottom right corner?
v6 epg
