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matthewgray850's avatar
matthewgray850
Joining in
6 days ago

My account is linked to an old work e-mail address

I have a TV package only with Virgin Media. My account is linked to an old work e-mail address. There seems to be no way to update my e-mail contact details without involving an e-mail to this old address which was closed years ago. Please advise. Matthew.

1 Reply

  • Matthew_ML's avatar
    Matthew_ML
    Icon for Forum Team rankForum Team
    3 days ago

    Hey matthewgray850. thank you for reaching out and we are so sorry to hear about this email issue, also a warm welcome to the community.

    We will send you a DM now.